Customer Service is the New PR
Steve Rubel named the new phenomenon shortly and simply in six words; Customer Service is the New PR. Echoing on Rubel, Carol Cole-Lewis states in her article; “When I worked in the marketing department for Lexmark in the UK, we made a case for including Customer Service personnel in our department, rather than in technical support. We [...]
Follow RadicalMarketer
Fresh & Radical Posts
My Tweets...
- New 4.6 inch Sony Phone with 13MP camera and Android 4.0 unveiled http://t.co/SwqtlDAK 1 week ago
- Arab Youth Survey shows France, China & India are favorable, UAE is seen as model. TV viewrship declines, blogs booming http://t.co/8GLhHgo4 2 weeks ago
- Where do the budgets go in Marketing? http://t.co/W8VhMq3j 3 weeks ago
- Did you know that a higher % of 45-64 years olds use Smartphones than 12-17 years olds? http://t.co/oyHSDMBM 3 weeks ago
- Go iPad &iPhone! Another great Quarter for Apple! http://t.co/7stPnLg4 3 weeks ago
- My New Article: Today's RadicalMarketer Article on the future of Facebook... http://t.co/wlkQaWpg @radicalmarketer 3 weeks ago
- Social media explained on board. Harsh on Google+ (but true) - http://t.co/DFsxcWCG via @pinterest 2012-04-20
- More updates...