Radical Marketer

If you are not a radical, you are not a marketer

Customer Service is the New PR

Carol Cole-Lewis named the new phenomenon shortly and simply in six words; Customer Service is the New PR. It is so right. I was trying to explain this to companies for the last 10 years (unfortunately not in these 6 simple words). Internet put the Customer Service process in front of all our customers, and social [...]

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    Stop the chaos of new marketing initiatives and transform your marketing from a threat into an opportunity. You should know that it is not just about Market Shares anymore, but for Soul Shares.

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